Hot Topics

  •   10 Things Lightroom Users Need to Know About ON1 Photo RAW

    10 Things Lightroom Users Need to Know About ON1 Photo RAW I see lots of questions from Adobe® Lightroom® users who use ON1 Photo RAW for Effects; but find themselves using other features in ON1 Ph...

  •   ON1 Photo for Mobile

    The free ON1 Photo for Mobile app (currently only for iOS, vote for the Android version here) is a great way to take your photos with you. You can sync your favorite photos from your desktop comput...

  •   How to Install and Activate ON1 Photo RAW 2018.1

    Updated March 22nd 2018  If you are able to login to your User Account on our website, you are ready to install and activate the new Photo RAW. The links on this page have been updated for the FULL...

  •   How to access Photo RAW 2018 Master Courses

    You will be able to access all previous product purchases, Loyalty Rewards, Bonus items, Presets and Master Courses from inside your User Account on our website. To access the Photo Raw 2018 Master...

  •   ON1 Photo RAW 2018 FAQs

    When will the final version of ON1 Photo RAW 2018 be released? The Photo Raw 2018 is now available for download! To download the current version, please visit the release notes page here.     How ...

  •   ON1 Photo RAW 2018.1 - Release Notes

    ON1 Photo RAW 2018.1 Release Notes Version 2018.1.1 (12.1.1.5088) Release Notes March 22nd, 2018 Welcome ON1 Users! ON1 Photo RAW 2018 includes the essential tools and features every photographer ...

  •   How to update video card driver and set default GPU - Open GL 3.3 Error (Windows Only)

    The "Open GL 3.3" and "-1018" error messages may occur during install process or when launching an ON1. This problem is a Windows specific issue and is easily resolved by updati...

  •   -7 error Password Incorrect - ON1 Photo RAW 2017/2018

    IMPORTANT: Use the email purchased with to activate ON1 Photo RAW 2017/2018. This error message indicates you are not using the correct password to login to your account.  To fix this error messag...

  •   ON1 Photo RAW 2017 - FAQs

      Q: What is my license number? A: There are no license numbers for ON1 Photo 2017 (Photo RAW). To activate the program, all you will need to do is sign into your account when you launch the progra...

  •   ON1 Photo RAW Activation Error (-4) (-7) (-8) or (-11)

      To activate the new ON1 Photo RAW, you will need to sign in with the same email that you used to purchase on our website. Your password is the same password that you use to login to your User Acc...

  •   ON1 and Photoshop CC 2017 Plugin Compatibility

    Adobe has announced and released a new version of Adobe Photoshop 2017 today (November 2 2016). The Photo 10.5 family products and the new Photo RAW (available late November 2016) are the only ON1 ...

  •   How to Install and Activate ON1 Photo RAW 2017.7

    Updated – 12.8.2017 The Full Version of ON1 Photo RAW 2017.7 is now available for download! Please click here for the most up to date release notes and fixed issues.  To activate the new ON1 Photo ...

  •   ON1 Photo 10.5 (and earlier) Compatible File Types

      **IMPORTANT NOTE FOR ON1 Photo RAW Users** For an updated list of cameras models that are supported in ON1 Photo RAW please click here.     The list below lists all compatible Raw file types for ...

  •   ON1 and Mac OS X 10.12 Sierra Compatibility

    The following programs have been tested and are supported on Mac OS X 10.12 Sierra: ON1 Photo 10.5  ON1 Enhance 10.5 ON1 Layers 10.5  ON1 Portrait 10.5 ON1 Resize 10.5  ON1 Browse 10.5  ON1 Effects...

  •   ON1 Photo RAW Q&A with Product Manager Dan Harlacher

      In-depth Knowledge about ON1 Photo RAW, provided by our Product Manager Dan Harlacher's live Q&A recap for ON1 Photo RAW.   View all of Dan Harlacher's ON1 Photo RAW videos. 

  •   ON1 Photo 2017 (Photo RAW) FAQS

    Is ON1 Photo 2017 (Photo RAW) the next version of ON1 Photo and Perfect Photo Suite? Yes. ON1 Photo 2017 (Photo RAW) builds on the foundation of previous versions of ON1 apps but has much more powe...

  •   ON1 Photo RAW Technical Specifications

        Minimum Recommended Operating System  Mac OS X 10.9, 10.10, 10.11, 10.12 or 10.13Windows Windows 7, Windows 8 or Windows 10 current maintenance releases, 64 bit only  Mac OS X 10....

  •   Tethered Shooting in Photo RAW 2018.1

    We have added a new tethered shooting feature to the ON1 Browse module in the new Photo Raw 2018.1 update. For a complete list of new features and bug fixes included in this update, please refer to...

  •   Trouble signing in to activate the Photo RAW 2018?

    This has become a popular question following the announcement of the Photo Raw 2018. You will be able to activate the program the same way as the Photo Raw 2017 activation by using the same exact e...

  •   ON1 Phone Support

    We often get asked the question “Why do you no longer offer live phone support?” Our support staff is a small team of software experts and photography enthusiasts based at our company headquarters ...

  •   March Loyalty Rewards not installing - (Preset Pack has installed 0 Files)

    There is a known issue with the latest ON1 Loyalty Rewards Push Process Presets from Jonny Davenport. We have resolved this problem by breaking up the preset pack into two download links. Please do...

  •   ON1 Photo RAW 2017.7 and 2018.1.1 - Compatible File Types and Supported Cameras

    Here are the file types and camera models in the list below are supported in ON1 Photo RAW. In order to open an image in our programs (Legacy and current versions), your images must be in 8 or 16 b...

  •   Receiving "Disk Error" with Photo 10.5.1 plugins in Photoshop CC 2015.5

    If you are not seeing the ON1 Photo 10 plugins listed under File > Automate in Adobe Photoshop or are receiving the error message shown above when trying to launch an ON1 Photo 10 plugin from t...

  •   Adobe Photoshop CC 2015.5 – Plugins Missing

    ON1 Photo 10 Adobe recently released an update to Creative Cloud, version 2015.5. If you are using ON1 Photo 10 as a plug-in to Photoshop and you install this Adobe update, you will not see your O...

  •   PhotoFrame Classic Borders & Textures

    Watch and see how to use the PhotoFrame Borders and Textures. Download Borders & TexturesThese borders and textures can be found in the Effects and Layers modules of ON1 Photo 10 or ON1 Photo ...

  •   ON1 Photo 10 Apple Photos Extension

    How to add the ON1 Photo 10 extension to Apple Photos *IMPORTANT NOTICE* The Apple Photos Extension is only available on Macs running El Capitan 10.11.xx or above.  1. Select an image in Apple Phot...

  •   Error -214... During Installation (Windows Only)

    If you are receiving a -214... error during the installation of any program. Please restart your machine and try to run the installer again.  If a simple restart of your computer has not fixed thi...

  •   Application launches and then disappears (Photo 10.5.1 only)

    ** Updated 03.31.2017 ** This issue is only present on older versions of ON1 Photo 10.  The latest version is 10.5.2. The ON1 Photo 10.5.2 update corrects an issue with our software licensing activ...

  •   -151 / -152 error

    updated 03.22.2017 “There was a problem communicating with the activation background process. Please reinstall the product. (-151)” (Mac only) Please refer to this support article (updated 03.22.20...

  •   Recover Photo Catalog? message when opening ON1 Photo 10

    This message indicates that your Favorites/Watched folder(s) that are being cached may have been corrupted due to a file or unexpected crash.  Click OK to recover from a backup. More informatio...