Kahlie

  • Total activity 961
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Activity overview

Latest activity by Kahlie
  • Kahlie commented,

    Official comment

    Hi Robert, That "key code" is a coupon code that must be entered during the time of purchase.

  • Kahlie created an article,

    How to Get a Copy of an Order Invoice?

    How to Get a Copy of Your Order Invoice/Receipt View your Order History from the My Account page.   You'll be taken to the Orders page where you can view your Order History or Manage your Subscrip...

  • Kahlie created an article,

    How to Activate

    Activation Activation for our products is tied to the email address and password that you use for your ON1 account.  If you have purchased, you can activate your copy of ON1 software by launching t...

  • Kahlie created an article,

    How to Deactivate

    Deactivation A single license can be deactivated inside of the application you are currently signed into. To deactivate, navigate to the Help menu from the top navigation toolbar. Then select "Sign...

  • Kahlie created an article,

    How to Install and Activate ON1 Photo RAW 2020

    ON1 Photo RAW 2020 Welcome ON1 gives you control of your photography and what matters to you – it’s Photography Your Way. ON1 is an open system giving you control over photo organization, stor...

  • Kahlie created an article,

    Installing the ON1 Photo RAW 2020 Trial

    Installing the ON1 Photo RAW 2020 Trial The following instructions are for downloading and installing the free 30-day trial of ON1 Photo RAW 2020. If you are already an owner of ON1 Photo RAW 2020,...

  • Kahlie created an article,

    Deleting an Account

    How do I delete my ON1 user account? Please submit a request to our Customer Service team and we will remove your account and email address from our database.

  • Kahlie created an article,

    What currency is displayed in the ON1 store?

    What currency is displayed in the ON1 store? The price shown in the Storefront is determined by the geographic location of the visitor. The country and currency selected by default will be based on...

  • Kahlie created an article,

    Tax Exempt Purchases

    Tax Exemption If you are located in the U.S. and are purchasing on behalf of an organization that is exempt from paying state and local sales taxes, we can refund the sales tax after the purchase h...

  • Kahlie created an article,

    My order was declined but I was still charged.

    My order was declined but I was still charged. Please note that any charge you see is likely a pre-authorization charge which will drop off automatically after a few business days. If the charge do...