Current Known Issues

Current Know Issues or Work Arounds

Find our most commonly reported issues or limitations for the most recent release of ON1 Photo Raw.

Below you will find the following:

• Content Aware
• Plugins
• Nonoise
• Starting App
• Ghostman/Blank thumbnails

Issue	Work Around/Notes
Content Aware: Crash when using content aware	Windows only, Fixed in future release
Capture Date/Time: Seeing wrong times	Can try read metadata from photo. Fixed in future release
Plugins: Plugins/Suite are not working correctly on standard User accounts	Run the host application as an administrator for plugins, run the suite as an administrator.
Nonoise: Can see a magneta tint on some images	Reduce the Color slider in NoNoise
Nonoise: Can cause smudges on photos	Reduce the Luminance slider in NoNoise
Starting App: Long Mac startup time with larger log file, color profile looping logs	Try a different profile, verify profile installed on system
Starting App: App won’t launch on Windows with integrated AMD laptop graphics	Can try to roll back drivers.
Ghostman: Dead thumbnail/file in browse. Won't open in Edit.	Try refresh preview under the photo menu. Try resetting file.