Tax Exempt Purchases

Tax Exemption

If you are located in the U.S. and are purchasing on behalf of an organization that is exempt from paying state and local sales taxes, our payment processor can refund the sales tax after the purchase has been completed. At this time, there is no way to prevent the sales tax from being collected on the order initially.

Our payment processor (FastSpring) is required to collect a copy of applicable exemption certificates in order to accurately report to taxing authorities transactions that did not require sales tax to be charged.

Please visit https://questionacharge.com/ to submit your request, which should include the Order ID, Date of Purchase, Order Total, and a copy of your organization’s Tax Exempt Certificate for the transaction you wish tax to be refunded.