J Michael Morelli

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Activity overview

Latest activity by J Michael Morelli
  • J Michael Morelli commented,

    Hi Richard, We are working on this one. We are unfortunately waiting on key components from Canon in order to make support for CR3 possible. We are working hard to make this format usable as soon a...

  • J Michael Morelli created an article,

    Suggested Workaround for Slow Brushing and Masking

    If you are experiencing slow or laggy masking or brushing performance with ON1 Photo RAW 2019 when using the brush or masking tools, we would recommend the following:   1. If you are running ON1 Ph...

  • J Michael Morelli created an article,

    Troubleshooting Slowness in ON1 Photo RAW 2019

    Windows: 1. Please make sure your machine meets the minimum system requirements. 2. Update your video card driver. (Windows only) 3. Once you have updated your video card driver, we recommend reins...

  • J Michael Morelli commented,

    No - right below the eBook download on that page are the corresponding eBook files.

  • J Michael Morelli commented,

    Curious, which cloud storage provider are you using? I use dropbox and have not experienced this when I edit. I have my photography folder in dropbox as a cataloged folder and mostly edit straight ...

  • J Michael Morelli commented,

    @Franco - yes if you could submit a support ticket with the log file, that would be ideal for our Technical Support Agents to expedite the process. This will help you too: https://on1help.zendesk.c...

  • J Michael Morelli commented,

    Hey Andrew, The Practice Files and Videos are right below the eBook download link on the Photo RAW Bonuses Page. On your confirmation email, there's a link to that page. Or you can navigate to that...

  • J Michael Morelli commented,

    Hey everyone, Stepping in here as this thread looks like it's spiraling a tad bit out of control. I'm going to be converting a lot of these comments to tickets in our support desk. I'm also going t...

  • J Michael Morelli commented,

    Hey John. Apologies for the troubles.  I just created a ticket for you with our support team. They should respond shortly with an alternative link to try and download from.

  • J Michael Morelli commented,

    They are roughly the same- the Color Enhancer filter contains everything the Color Adjustment filter has. Color adjustment is targeting color ranges and adjusting them. Color Enhancer can do the sa...