ON1 Photo RAW 2018.5 - Release Notes

ON1 Photo RAW 2018.5 Release Notes

Version 2018.5.4 (12.5.4.6265)

Release Notes

Dec 19, 2018

Welcome ON1 Users!

ON1 Photo RAW 2018.5 includes the essential tools and features every photographer needs in their workflow. Our super fast, non-destructive, and state-of-the-art processing engine gives you an ultra smooth and efficient editing experience. ON1 Photo RAW is focused on allowing you to get the most out of every photo. Photographers now have a tool with fast photo management, hundreds of customizable photo effects, fast and beautiful HDR, panos, masking and selection tools, layers, and much more—in one app.

To download the latest version of the Photo RAW 2018.5.4, please click on the link below the download will automatically begin and be saved to your Downloads folder: 

Not sure you are running the latest version of Photo Raw 2018?

Please note, after installing a free update, the program will still be listed on your machine as "ON1 Photo RAW 2018". However, the build number (12.5.4.6265) and the new splash screen will appear on startup. If you are seeing the new splash screen (pictured below) on startup, you are running the latest version!

Trouble signing in to activate the Photo Raw 2018?

You will be able to activate the Photo Raw 2018.5 by using the same exact email address and password that you used to purchase and sign into your User Account on our website. However, please note, you will only be able to login to activate the Photo RAW 2018.5 if the program has been added to your account. The Photo Raw 2018 will only appear in your account if you are an active ON1 Plus Pro member, or if you have purchased the program on our website. 

If you are receiving an error during activation, (-4) (-7) (-8) or (-11), please click here.  

What’s New in 2018.5.4 (12.5.4.6265)

• This is a free update to ON1 Photo RAW 2018. It contains several bug fixes and and support for additional cameras and lenses. It is recommended for all users.
• Additional Camera Support — Added support for the Fujifilm XF10, Fujifilm X-T3, Nikon P1000, Nikon Z 7, Panasonic LX100 II, Leica M10-P, Nikon Z 6, Nikon D3500, Sony XH99, Pentax K-1 II, Fujfillm GFX 50R, Leica C-Lux.
• Additional Lens Profiles – Added lens profiles for: Canon EF35mm f/1.4L II USM (750), Chinon Auto Chinon 35mm f/2.8, KMZ Helios-40 85mm f/1.5, Nikon 200-500mm F5.6 174, Panasonic LEICA DG 8-18/F2.8-4.0, Panasonic LEICA DG NOCTICRON 42.5/F1.2, Pentax Pentax SMC Takumar 50mm f/1.4, Sigma Sigma 17-50mm f/2.8 EX DC HSM, Sony FE 24-105mm F4 G OSS, Sony FE 50mm F1.8, Tamron 14-150mm F/3.5-5.8 DiIII C001, Tamron SP 24-70mm F/2.8 Di VC USD G2 (A032), Voigtländer Voigtlander Super Wide Heliar III.

What’s New in 2018.5.3 (12.5.2.5757)

• This is a free update to ON1 Photo RAW 2018. It contains several bug fixes for issues discovered after 12.5.2 was made available. It is recommended for all users.

What’s New in 2018.5.2 (12.5.2.5688)

• This is a free update to ON1 Photo RAW 2018. It contains the new Transform tools as well as performance improvements and bug fixes. It is recommended for all users.
• Transform Tools — We have added the Keystone, Level and Move tools to the Transform pane in Develop. This makes it much easier to correct perspective and leveling. Please note, the new Keystone tool within the Develop module's Transform pane will only work when applied to an image while running the 2018.5.2 version. If an image has Transform Pane changes in a version prior to 2018.5.2, simply remove the Transform pane and re-add it to your Develop stack and the new Keystone feature will function.
• Improved Performance — We identified several performance issues on macOS after releasing ON1 Photo RAW 2018.5. We have fixed the performance issues with brushing and sticky sliders.
• Hot Pixel Removal for Fujifilm X-Trans sensors.
• Added support for the the Canon EOS Rebel T7/2000D
• Improved Color Fringe Removal
• Improved the performance of several filters (Dynamic Contrast, HDR Look, Sharpening)
• Many other bug fixes

For an overview of all of the new features added in the 2018.5.2 update, please check out this video. 

What's new in 2018.5.1 (12.5.1.5571):

• This is a free update to ON1 Photo RAW 2018. It fixes two issues with older video cards that can cause a black preview or brushing to stutter. It is recommended for all users.

What’s New in 2018.5 (12.5.0.5544):

This is a free update to ON1 Photo RAW 2018. It’s packed full of new features as well as performance improvements and bug fixes. It is recommended for all users.

• Camera Profiles — Now you can select the same looks you see on the back of your camera right in ON1 Photo RAW. Select from Natural, Portrait, Landscape, etc. depending on what your camera offers. These are not presets, they don’t adjust any of the sliders and they are non-destructive.
• Color LUTs in Effects — Color LUTs or look-up tables are a popular way to add matte, vintage or cinematic color grading looks. Now you can add them inside of Effects. We supply a ton of LUTs to get you started. Plus you can import LUTs in the common .3DL and .CUBE formats that you can find online. They work just like any other filter in Effects. You can stack them, mask them and control the blending options.
• Improve Brushing Performance — Brushing with the Masking Brush more responsive, especially on Windows computers with large or high-dpi displays.
• Transform Improvements — The Transform pane in Develop is much improved. With the new options, it is easy to correct perspective and rotation issues. The new grid makes it easier to visualize your results too.
• Faster Film Strip for Culling — Now using the Filmstrip in Develop and Effects is just as fast as in Browse. You can switch photos instantly! You can even perform your editing and culling tasks, like ratings, labels, rotate and delete, while you are adjusting your raw processing.
• RAW+JPG — If you shoot RAW and JPG at the same time, you can now collapse and hide the JPG copy so your library isn’t cluttered. Any metadata or file changes you make are mirrored to the JPG seamlessly.
• Nested Albums — Albums can now be organized just like folders. You can nest albums or photos inside of other albums. Create complex organizations to suit your needs. If you are migrating from Lightroom, your nested albums are brought over with the Lightroom migration assistant.
• Increased Stability — We are always working to make ON1 Photo RAW faster and more stable. We have made big improvements under the hood to reduce the chance of crashing when we encounter a corrupted photo file.
• Background Export — Time is money so we want you to be as productive as possible. When you export it now does it’s processing in the background so you can continue to work on another job.
• Nested Presets — We all love presets and collect a ton of them. Now you can organize your presets into a nested category structure to organize them as you like. You can move, rename, delete and nest presets and categories as you see fit.
• New Cameras & Lenses — With every free update we add as many new cameras and lenses that we can get our hands on. This list is fast changing, we will share the final details when we are ready to ship. So far we have added:
• Cameras — Fujifilm X-A5, Fujifilm X-H1, Sony A7 III, Canon EOS 2000D/1500D/Rebel T7/Kiss X90, Canon EOS 4000D/3000D/ Rebel T100, Panasonic DC-GX9, Panasonic LUMIX ZS200/TZ200, Panasonic GH5S, Panasonic G80/G81/G85.
• Lenses — Canon PowerShot G7 & compatibles, Canon EF35mm f/1.4L II USM, Chinon Auto Chinon 35mm f/2.8, KMZ Helios-40 85mm f/1.5, Leica DG 12-60mm f/2.8-4.0, Miranda 28mm f/2.8 MC, Pentax HD Pentax-DA 55-300mm f/4-5.8 ED WR, Pentax SMC Takumar 50mm f/1.4, Samyang 85mm f/1.4 IF UMC Aspherical, Sigma 17-50mm f/2.8 EX DC HSM, Sigma 28-70mm f/2.8 AF, Sony FE 24-105mm F4 G OSS, Sony FE 50mm F1.8, Tamron 14-150mm F/3.5-5.8 DiIII C001, Tamron 10-24mm f/3.5-4.5 Di II VC HLD B023, Tokina AF 100mm f/2.8 AT-X Pro D M100 Macro, Venus Laowa 7.5mm f/2.0, Voigtlander Super Wide Heliar III.

What’s New in 2018.1.1 (12.1.1.5088)

• This is a free update to ON1 Photo RAW 2018.1. It includes fixes for a couple of bugs that were not discovered earlier. It is recommended for all users.
  
• Panorama — We have improved the blending of adjacent frames when creating a panorama. This reduces seams in the sky.
• Improved zoom/pan experience at 50%
• Fixed a crash while opening an image in the Layers module 
• Additional stability, performance increases and bug fixes

What's new in 2018.1 (12.1.0.4934)

This is a free update to ON1 Photo RAW 2018. It’s packed full of new features as well as performance improvements and bug fixes. It is recommended for all users.

• Import Dialog — Accessible from the File menu in Browse, the new Import dialog helps you to download (import) your photos from a camera, memory card, smartphone, etc. You select which photos to download, where they get stored, renaming, add metadata, etc. It will NOT pop up automatically when you attach a camera or drive. It is not required to use this dialog to get your photos into the app, you can continue to browse as you do today.
• Custom Sort — In Browse, you can drag photos into any order you like, that way you can present or rename them in the order you like.
• Auto-Advance — This is accessed in the Photo menu. When it is on and you change the rating, label or like status of a photo using the keyboard, it will automatically change your selection to the next photo. This makes culling faster.
• Improvements to Panorama — We have made a ton of headway on Panorama. It can do stitch together large panos with more photos, detect vertical panos better and smooths out seams in the sky better (better, not perfect, we are still working on that). There are a couple of new options as well. You can save a 50% size which is much faster. You can also choose which algorithm is used for the merge.
• Improvements to HDR — You can now select which photo is used for deghosting. This is now the frame that is selected in the bottom filmstrip. This lets you select the amount of movement in the clouds and water. The alignment, noise reduction, defringing and deghosting have all been improved as well. You can even turn auto-alignment off if you used a steady tripod.
• Improvements to RAW — The debayer algorithms for most cameras have been improved to yield sharper results with less noise. Automatic hot-pixel reduction has been added as well. We have also improved high-ISO noise reduction, sharpening and color fringe removal.
• Soft-Proofing — Now in Develop and Effects you can preview what a print will look like by simulating it with a printer profile. This is accessible from the View menu or the icon in the footer. You can select the profile to use, show out of gamut colors and simulate the black and white points of the paper. Along the way, we have improved the detection of installed color profiles.
• Time of Day Search — In the Filter pane in Browse, you can now search by Time of Day; like morning, afternoon, evening. This is located in the Advanced section.
• Edit Capture Date — Now you can change the capture date and time of a group of photos. This is really useful if you forgot to change your camera's clock when you travel to a different time zone.
• Video Browsing — Browse can now see and manage video files. It will show you the play length and will open video files into your default video application.
• Metadata Templates — In the Metadata pane in Browse you can now create templates for metadata. This is handy for adding your contact metadata to a group of photos instantly.
• Improved Batch Renaming — Batch renaming now supports using the capture date and time as part of the file naming sequence.
• Tethered Shooting — You can now attach most Canon and Nikon interchangeable lens cameras via a USB cable and remotely control and download photos.
• Eject Removal Drives — In Browse, you can now eject removable drives in the Folders pane.
• Improved Preview Sharpness and Matching — The preview window is now sharper and matches exported photos better.
• Additional performance improvements and bug fixes. The most important bugs fixed are listed below.
• New Cameras & Lenses — Added support for the Sony A7R III, Canon M100, Canon Powershot G1 X MKIII, Panasonic DC-G9, Fujifilm X-A10, Olympus PEN E-PL9, Fujifilm X-H1, Fujifilm X-A10 and DJI FC220 as well as these lenses: Canon EF 24-105mm f/4L IS II USM, Canon EF 24mm f/2.8 IS USM, Canon EF 70-200mm f/2.8L IS USM + EF 2x II extender, Canon EF-S18-55mm f/4-5.6 IS STM, Fujifilm XF100-400mm F4.5-5.6 R LM OIS WR, Fujifilm XF100-400mmF4.5-5.6 R LM OIS WR + 1.4x converter, Meike MK-F 28mm f/2.8, Minolta AF 100-300mm f/4.5-5.6 APO (D), Minolta AF 135mm f/2.8, Nikkor AF 35mm f/2.8 PC "black knob”, Nikon AF Nikkor 180mm f/2.8D IF-ED, Nikon AF Nikkor 35-70mm f/2.8, Nikon AF-P DX Nikkor 70-300mm f/4.5-6.3G ED VR, Nikon AF-S Nikkor 300mm f/4D IF-ED, Nikon AF-S Nikkor 70-200mm f/2.8E FL ED VR, Nikon AI-S Nikkor 135mm f/2.8, Nikon AI-S Nikkor 200mm f/4, Nikon AI-S Nikkor 300mm f/4.5, Nikon AI-S Nikkor 400mm f/3.5, Nikon AI-S Nikkor 400mm f/3.5 + TC14B teleconverter, Pentax HD PENTAX-DA 55-300mm F4-5.8 ED WR, Pentax HD Pentax-D FA 28-105mm f/3.5-5.6 ED DC WR, Pentax HD Pentax-DA 21mm f/3.2 ED AL Limited, Pentax HD Pentax-DA 70mm f/2.4 Limited, Pentax Super-Takumar 50mm f/1.4, Samsung S7 wide angle lens cover, Sigma 150-600mm f/5-6.3 DG OS HSM | C, Sigma 70-300mm f/4-5.6 DG OS, Sigma DT 18-300mm f/3.5-6.3 DC Macro, Sony FE 24-70mm F2.8 GM, Sony FE 85mm f/1.8, Tamron AF 17-50mm f/2.8 XR Di-II LD (Model A16), Tokina AT-X M100 AF PRO D (100mm f/2.8 Macro), Carl Zeiss Distagon T* 2/35 ZF.2, SMC PENTAX-FA 77mm F1.8 Limited, Nikkor AF-P 10-20mm f/4.5-5.6G DX VR

What’s New in 2018 (12.0.0.4006)

• HDR Merge — Create stunning High Dynamic Range photos that merge all the tonality from a bracket of photos. From the deepest shadows, to the most subtle clouds, in a fraction of the time of other HDR apps.  Automatically aligns photos and removes ghosting from motion between exposures. Super-fast merge only takes seconds to preview, instead of over a minute like other HDR apps. Gives you full non-destructive editing with natural results that can be turned up to 11 for a surreal look.
• Panorama Merge — Combine multiple photos into a single panoramic or matrix photo. Automatically aligns photos, even if they are not shot on a tripod, and blends them together seamlessly.
• Masking Improvements — Masking is the way you make selections and selectively apply adjustments in Photo RAW. We pride ourselves in offering the best tools for masking and they just keep getting better:
• We have added the Blur and Chisel Mask tools to Effects. The Blur tool is perfect for softening or feathering a mask selectively. The Chisel tool lets you push or pull the edge selectively, to remove halos.
• There is also a new set of powerful global mask editing tools. These include the new mask Density and Feather sliders which allow you to change the density or opacity of mask as well as blur a mask to soften it.
• We’ve taken luminosity masking to the next level as well. Now you can adjust the levels of a mask to increase the contrast or ship the brightness as well as set a tonal window to only affect a certain zone.  These empower you to target just the area you want, based on your photo.
• Did we mention you can make a mask from a color range selection too? And all of these masking options are re-editable and non-destructive.
• Versions — Versions are virtual copies of the same photo. Each version can have its own non-destructive settings, including crop, retouching, and adjustments. Versions work just like any other photo without taking up more space on your computer.
• Updated UI — Clean and modern UI where your photo is the center of attention. You can name the filters and layers so it’s easier to keep track of your work. You can even select your own accent color!
• Improved Local Adjustments —  The powerful local adjustments filters make it easy to burn and dodge, paint-in more detail or contrast, etc. We have improved the local adjustments with these handy new options:
• Paint with Color — You can now paint with a color. This can be a solid color, perfect for skin smoothing and making annotation layers, or you can paint with just the color and leave the underlying luminosity in place to change the color of objects like eyes.
• Selectively add or remove noise — Now you can paint away noise in areas like skies or add noise or an artistic effect.
• Folders Groups — Easily create a new folder from a selection of photos. You can copy or move the photos into the new folder. You can also set the photo that appears at the top of a folder for the preview. This is perfect for grouping pano and HDR brackets as well as versions.
• Additional Camera & Lens Support — Added support for the Nikon D850, Olympus EM-10 III, Fujifilm X-E3, Sony DSC RX10 IV, Olympus E-M10 III, Panasonic DMC-G85, plus a ton of new lenses.
• Important Bug Fixes — We fixed tons of bugs reported by our loyal users to make the app faster, more stable and easier to use.

Fixed Issues in this release (12.5.4.6265): 

• PPX-17039 The ON1 label is doubled up in camera profile list
• PPX-16987 .CR2 file from Canon 5DS appears with pink cast with some custom WB
• PPX-16986 Pink file with Nikon D600 with custom WB
• PPX-16985 Unable to see .DCR files from Kodak DCS Pro SLR/n
• PPX-16984 Pink highlights when viewing Pentax 645Z raws
• PPX-16983 Unable to view panorama/wide .JPG images from Samsung Phones
• PPX-16981 Not applying lens correction on .RW2 file from Panasonic G9 taken with known Olympus lens.
• PPX-16979 Lens info not being detected correctly Nikon 80-400
• PPX-16978 Known Tamron lens on D7500 not detected
• PPX-16977 Vignetting occurring with G1 X Mark II
• PPX-16974 Reinstalling a previously deleted .on1 LUT preset does not appear
• PPX-16973 Attempting to open .JPG pano from Adobe Bridge causes high CPU/RAM use, then freeze
• PPX-16972 Pano incorrectly stitching images when the metadata and photo size don't match
• PPX-16971 Can't display .DNG from Capture One
• PPX-16970 Lens Profile not being correctly detected Nikon 18-300mm 3.5/5.6
• PPX-16969 Nikon 18-200 Lens Profile not automatically detected
• PPX-16968 Nikon 18-300 Lens Profile not automatically detected
• PPX-16967 Nikon 80-400 Lens Profile not automatically detected
• PPX-16966 Missing Sony FE 24-105 G OSS lens profile
• PPX-16961 Lens Profile not being detected AF-P DX Nikkor 70-300mm f/4.5-6.3G ED VR
• PPX-16955 Camera specific Profiles show ON1 profiles when selected
• PPX-16951 On1 Profiles not working with Fuji XH1
• PPX-16815 Catalog Folder Stuck at 99%

Fixed Issues in this release (2018.5.2.5688):

• PPX-15183 JPG saved out of Portrait Pro appears as Unsupported when opened in NDE
• PPX-15181 NDE/Rating edits being blown away after navigating through breadcrumb
• PPX-15104 Failing to detect Lens for Nikon D7200 NEF
• PPX-15094 Text for File rename within Export Pane is unreadable
• PPX-15092 Noise blobs appearing on dark files in CPU path
• PPX-15091 Masks appear shifted in Browse
• PPX-15085 Export result does not match image in Browse
• PPX-15084 Exporting from Lightroom plugin triggers 'A source needs to be chosen' error message
• PPX-15079 5x7 Crop preset missing, errors in log referencing preset
• PPX-15077 Lens info not being detected correctly Nikon 28-300
• PPX-15003 Incorrectly detecting resolution on D850 .NEF files
• PPX-14982 Brush overlay stutters while brushing
• PPX-14973 Fixed support for Nikon 14-bit photos
• PPX-14970 Cataloged Folders process never complete in 2018.5 with corrupt photo
• PPX-14875 Unable to view panorama/wide .JPG images from Samsung Phones
• PPX-14867 Not recognizing known lenses on images from D3100
• PPX-14861 Refresh rate over 60hz causes poor brush performance
• PPX-14852 Pre-release crashing when cataloged folders from previous versions are present
• PPX-14792 Incorrectly recognizing lens on Sony A9 images
• PPX-13214 Strange artifacts after exporting to Jpeg
• PPX-12741 Improve Color Fringe Removal
• PPX-15165 Hitting Enter to export, exports NOW instead of in the background
• PPX-15140 App crashes when changing export option on macOS 10.12
• PPX-15097 When a photo fails to open in Develop, switching to Effects crashes
• PPX-15093 Renaming the root of a cataloged folder does not update the entry in cataloged folders automatically
• PPX-15081 Black preview remains after 12.5.1 update
• PPX-15073 Brush overlay will disappear if brush stoke goes of preview canvas (TOP)
• PPX-15002 Renaming a subfolder in the local drives section doesn't place it in the proper sort
• PPX-14990 Renaming a folder with subfolder is not updated in the Folders Pane until user restarts app
• PPX-14989 Subfolders of a renamed folder aren't selectable in the Folders Pane
• PPX-14988 Renaming folders with complex contents hangs app
• PPX-14987 Inverted mask does not preview correctly in Mask Preview mode
• PPX-14986 Lens Blur feather lost in Exported file
• PPX-14981 Missing settings when exporting multiple files from NDE
• PPX-14969 Un-rating an image is not sorting in proper order
• PPX-14938 Cant export multiple files from NDE
• PPX-14935 Arrows in levels are not activating the clipping mask when clicked on
• PPX-14925 Newly added sub folder cannot be drag/drop recipient in grid view
• PPX-14922 Undo is not working with batch rename
• PPX-14917 Crash during export while changing settings in the Photo Size pane
• PPX-14915 Navigator is giving a bad preview in browse
• PPX-14914 Luminosity mask is being ignored when Window slider is used
• PPX-14908 Sometimes GV thumbs have mis-colored areas
• PPX-14905 If you click export before the "recreating retouching" pops up app will freeze
• PPX-14898 Sometimes retouches of a physical photo are incorrectly applied to its version
• PPX-14890 RAW processing sliders stick on large photos
• PPX-14887 Deleted files are still appearing in import dialog
• PPX-14877 If you have a cropped photo its zooming the image at first launch of NDE
• PPX-14873 Moving a jpeg+raw (outside of app) into your current view does not pair
• PPX-14860 The preview in the tiling pane in Export is offset
• PPX-14844 iOS client can mix smart and regular album content
• PPX-14832 'Save to' field in the export Photo Location is empty when exporting as a LR Plugin export
• PPX-14827 Add firewall rules on windows for standalones
• PPX-14817 Brush stroke can briefly flash on screen when using retouch tools
• PPX-14778 Renaming is subfolder is slow, loses selection
• PPX-14755 Detail is flashing the wrong image before loading in the correct one
• PPX-14623 Odd artifacts on edges when adjusting the exposure slider
• PPX-14566 Add Tier 1 Support for Canon 2000D / T7
• PPX-14550 Not reading in any profiles for Olympus AIR A01 camera
• PPX-14424 Editing previously editing files show severe performance issues
• PPX-14242 Level Tool to set Rotation
• PPX-14106 Blown out highlights when merging to HDR
• PPX-13925 Hot Hot Pixels! - XTrans Edition

System Requirements

	Minimum	Recommended
Operating System	macOS X 10.10, 10.11, 10.12, 10.3 Windows Windows 7, Windows 8 or Windows 10 current maintenance releases, 64 bit only	macOS X 10.12, 10.13 Windows Windows 7, Windows 8 or Windows 10 current maintenance releases, 64 bit only
Processor	Intel Core 2 Duo, Xeon or better processor(s)	Intel Core i5, Xeon or better processors(s)
Memory (RAM)	4GB RAM (8 GB RAM when used as a Photoshop plug-in)	16+ GB RAM
Disk Space	1.5 GB for installation	1.5 GB for installation  Fast 7200 RPM or SSD drives
Display	OpenGL 3.3 compatible video card with 256 MB video RAM, 1280x720 resolution	OpenGL 4.2 compatible video card with 2GB dedicated video RAM, 1920x1080 resolution
Optional Application Integration	Photoshop CS6, CC, CC 2014, CC 2015, CC 2017  Photoshop Elements 13, 14, 15, 2018 Photoshop Lightroom 5, CC, CC 2015 Apple Photos	Photoshop CS6, CC, CC 2014, CC 2015, CC 2017  Photoshop Elements 13, 14, 15, 2018 Photoshop Lightroom 5, CC, CC 2015 Apple Photos
Other	Internet connection for activation, auto update checking, content downloads and tutorials.	Internet connection for activation, auto update checking, content downloads and tutorials. Wacom tablet for pressure sensitive input  Hardware display calibration tool

Installation

To install ON1 Photo RAW, double-click the installer icon and allow the installer to guide you.

Close ON1 Photo RAW, Adobe Photoshop, Lightroom and Apple Photos before installing.

Mac OS

• The application is installed in the ON1 Photo RAW 2018 folder in the Applications folder.
• All plug-in files for supported host applications (such as Photoshop, Lightroom, Apple Photos and Photoshop Elements) found during the installation process will be installed automatically. You will see a summary of installed plug-ins at the end of installation.
• If a previous version of the ON1 Photo RAW is found, you have the option of maintaining or removing it.
• Extras, presets, caches, etc from previous versions will automatically be migrated.
• Support files are installed into /Library/Application Support/ and ~/Library/Application Support/ folders.

Windows

• The application is installed in the ON1 Photo RAW 2018 directory in the ON1 directory in the Program Files directory.
• All plug-in files for supported host applications (such as Photoshop, Lightroom and Photoshop Elements) found during the installation process will be installed automatically. You will see a summary of installed plug-ins at the end of installation.
• If a previous version of ON1 Photo RAW is found, you have the option of maintaining or removing it.
• Extras, presets, caches, etc from previous versions will automatically be migrated.
• Support files are installed into \ProgramData\ON1\ and \Users\username\AppData\Roaming\ON1 directories.
• The Microsoft C++ 2015 or Universal Runtime is required. The installer will install this if it is missing on your computer.
• If you receive the following error during installation: An Error Occurred during the process -214..., this is a common Windows OS error that can be fixed by following these steps. 

• Install Error: "Open GL 3.3 or higher is required to run this application": In many cases, this error means you need to update your video card driver from the manufacturer's website. Please click here for the full instructions. 

Uninstalling

Please note, uninstalling the program will remove the presets and extras that you have installed or created and saved in the program. To uninstall ON1 Photo RAW follow these instructions.

Mac OS

1. Go to the Applications/ON1 Photo RAW 2107/Documentation folder.
2. Double click on the Remove ON1 Photo Raw 2018 application.

Windows

1. Go to the Control Panel.
2. Under Programs select Uninstall a program.
3. In the list that comes up select ON1 Photo RAW 2018 and then click on the Uninstall button.

Contacting ON1

For customer service and technical support, please visit our Support Page or submit a ticket thru our ON1 Customer Support Contact Form here:

https://on1help.zendesk.com/hc/en-us  

© 2006-2018 onOne Software, Inc. This document and the software described in it are copyrighted with all rights reserved. ON1, onOne and the onOne logo are trademarks of onOne Software, Inc. Apple, Macintosh and macOS are trademarks of Apple, Inc. Microsoft, Windows are trademarks of Microsoft, Inc. Adobe, Photoshop Photoshop, Lightroom and Photoshop Elements are trademarks of Adobe, Inc. Kodak, TMax, TRI-X, BW400CN and Panatomic X are registered trademarks of Eastman Kodak, Inc. Fuji, Fujifilm, ACROS and Neopan are registered trademarks of Fujifilm, Inc. Ilford, HP5, FP4 and Ilford Delta are registered trademarks of Harman Technologies, Inc. onOne Software is not associated with these companies. All other trademarks are the property of their respective owners. The activation system used by onOne Software, Inc. is licensed under Patent No. 5,490,216. For a full list of license disclosures view the LICENSE.TXT file installed with the software.